The Phonograph Shop is a small, family run business, specializing in reproduction and original parts for hand-cranked record players (Victrola, talking machines, phonographs, gramophones and graphophones). We are located in Midland, NC USA.
Hours of Operation and Contact Information
The Phonograph Shop is available 24 hours a day, 365 days a year. We strongly encourage you to leverage the website for all orders as there are procedures in place to ensure an enjoyable experience.
We can be reached by email at brian@thephonographshop for general information/questions regarding parts and how-to information. We do not accept email orders under any circumstances.
We try to be available for phone conversations and orders at 704.995.9142, Monday - Thursday between 6-9PM EST or text anytime. You will need to be patient, as we are often in the shop making parts and cannot hear the phone and get a lot of messages. It is not necessary to leave a detailed message.
Please keep in mind that this is our night job/hobby. Our goal is to give you the most professional service possible but within the constraints of our normal day jobs.
Typically, we ship Monday - Thursday, provided the carriers are open. Orders placed Thursday - Sunday will ship the following Monday.
Main Spring Policy
We stock many of our main springs but do run out from time to time. In these cases, they have to be made to order, which will slow shipping times. Please contact us directly when placing a large order or have urgent needs.
Installation of main springs can be hazardous if not performed correctly with proper tooling and experience. For this reason, The Phonograph Shop, LLC is not responsible for personal injury when performing main spring procedures. If you are not experienced, please educate yourself, leverage one of our Certified Resources or contact The Phonograph Shop.